In Room Dining Server

Acqualina Management, LLC

In Room Dining Server

Sunny Isles Beach, FL
Full Time
Paid
  • Responsibilities

    WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE ©

    We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

    Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fair


    ** JOB OVERVIEW:**

    Delivers food and beverage orders to guest rooms and resident condominiums according to Resort specifications, courteously and efficiently. Also assists in the maintenance of the Room Service area and equipment.

    ** REPORTS TO:** Assistant F&B Manager

    KEY RELATIONSHIPS:

    Internal: Staff in Room Service, Bar, Kitchen/Stewarding, Engineering, Housekeeping, Front Desk, Sales and Banquet/Catering Department.

    External: Resort guest/visitors and residents guest/visitors.

    QUALIFICATIONS

    Essential:

    • Minimum of 18 years of age to serve alcoholic beverages.

    • 1 year(s) experience as a Room Service Server.

    • Food handling certificate.

    • Fluency in English both verbal and non verbal.

    • Compute basic arithmetic.

    • Provide legible communication.

    • Ability to:

    • perform job functions with attention to detail, speed and accuracy.

    • prioritize and organize.

    • be a clear thinker, remaining calm and resolving problems using good judgment.

    • follow directions thoroughly.

    • understand guest and resident’s service needs.

    • work cohesively with co-workers as part of a team.

    • work with minimal supervision.

    • maintain confidentiality of guest and resident information and pertinent resort data.

    Desirable:

    • High school graduate or equivalent vocational training certificate.
    • Previous experience in Room Service.
    • Certification of previous training in liquor, wine and food service.
    • Certification in CPR
    • Certification in an alcohol awareness program.
    • Fluency in a foreign language, preferably Spanish.
    • Ability to suggestively sell.
    • Ability to input and access information in the property management system/computers/point of sales system.
    • Previous guest and resident relations training.
    PHYSICAL ABILITIES

    Essential:

    1. 1. Exert physical effort in transporting 5 pounds to 10 pounds
    2. 2. Endure various physical movements throughout the work areas.
    3. 3. Reach 10 inches/feet.
    4. 4. Remain in stationary position for 10 minutes/hours throughout work shift.
    5. 5. Satisfactorily communicate with guest and residents, management and co-workers to their understanding.