Inbound Billing and Settlement Staff

SBT Global, Inc.

Inbound Billing and Settlement Staff

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

    On-Site

    Pay: $28/Hr

    Responsibilities:

    • Responsible for settlement related to freight forwarding business
    • Reinforce relationship with customers and carriers by leading effective and continuous communications
    • Prepare regular settlement status report for management, customer, carriers and headquarters
    • Improve the settlement processes by developing automated processes to reduce manual processing
    • Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
    • Manage, analyze & prepare correction forms for billing corrections in access database.
    • Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
    • Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
    • Audit carrier freight bills and interpret tariffs and contracts
    • Work with the internal technologies required for daily functions.
    • Investigate and diagnose potential errors and duplicate carrier billing.
    • Perform ad-hoc reporting, as required.
    • Perform other job related duties as required
  • Qualifications

    Qualifications

    • Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience

    • Bachelor’s Degree

    • Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected

    • Effective written and verbal communications skills to communicate with various levels of the organization

    • Proficient with Outlook, Microsoft Office applications PowerPoint, Word

    • Proficient with Excel, especially v-lookups and pivot tables

    • Ability to work overtime when needed

    Additional Information

    All your information will be kept confidential according to EEO guidelines.