Job Description

AECOM is seeking an Incident Management Coordinator for the SunGuide Transportation Management Center (TMC) in Miami, Florida. The Incident Management Coordinator’s responsibilities include participation in program planning, performance data analysis, meeting coordination, preparation of technical correspondence and reports, outreach with local agencies to promote to promote and implement Traffic Incident Management (TIM) activities. This is a full-time position in Miami, Florida.

• Oversees, coordinates, and assists in developing procedures for implementing, administering, and evaluating TIM plans or programs
• Serves as liaison with federal, state, and local agencies in matters concerning the coordination of TIM related plans and services; travels/drives as required and follows prescribed safety requirements
• Collect, organize, analyze, and prepare performance reports of TIM related data, programs and information systems
• Oversees the Rapid Incident Scene Clearance (RISC) contracts for FDOT District Six including processing RISC contractor invoices.
• Supporting After Action Review (AAR) meetings for RISC events with several tasks, but not limited to meeting coordination, preparing agendas, and preparing meeting minutes.
• Coordinates and conducts training.
• Reviews and prepares correspondence, reports, studies, give briefings and makes presentations regarding program activities
• Developing, interpreting, and implementing policies, procedures and technical information

Qualifications

Minimum Requirements:

• BA/BS + 4 Years of relevant experience or AA/AS + 6 Years of relevant experience or HS/GED + 8 Years of relevant experience or demonstrated equivalency of experience in law enforcement, fire rescue, emergency response, or emergency management
• Must pass a State and Federal criminal history/security background check.
• State Law Enforcement Radio System (SLERS) background check is required.
• Must pass a pre-employment drug screen.
• Must be able to remain in a stationary position for long periods while monitoring Intelligent Transportation Systems such as CCTV camera displays, ramp meters, law enforcement radio broadcasts, answering/responding to calls, and communicating with other staff or partnering agencies
• Ability to operate software platforms and web-based applications

Preferred Qualifications

• 5+ years’ experience in traffic incident management (TIM), emergency response management or other traffic/transportation management related activities
• Speaking to present images and ideas in a clear, concise, organized and interesting manner to optimize audience understanding and keep the group focused
• Experience with establishing plans and setting objectives and goals that support overall business strategy/results, anticipating and adjusting for problems/roadblocks
• Knowledge of the following theory, principals, practices and/or content; plus, all applicable laws, rules, regulations and/or policies and procedures:
• Traffic Incident Management, including NIMS
• Manual on Uniform Traffic Control Devices (MUTCD)
• Highway Safety Practices
• Traffic Control and Safety Procedures
• Intelligent Transportation Systems (ITS)
• Familiarity with the south Florida highway system

Additional Information

• This position does not include sponsorship for United States work authorization
• This position does not include relocation benefits

About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.