Job Description

Indegene, Inc., a global healthcare solutions company, is seeking highly motivated and articulate college graduates for several VIRTUAL SALES REPRESENTATIVES positions. The VIRTUAL SALES REPRESENTATIVE will be a point of contact for multi-channel marketing (MCM) programs which are intended to communicate key pharmaceutical product messages to targeted physicians. These messages may include sample offerings, new indications, or education on a pharmaceutical product. This is a terrific entry-level opportunity for recent college grads seeking to gain experience in the pharmaceutical sales industry.

Indegene offers a terrific Kennesaw location (1 mile from KSU), professional work environment, competitive salary, comprehensive benefits package, and the opportunity to work remotely after the training period if productivity and quality benchmarks are met.

To be successful in this position, the VIRTUAL SALES REPRESENTATIVE must demonstrate the ability to learn pharmaceutical-related information quickly, work independently, and achieve both project benchmarks and deadlines. Pronunciation of key product names, disease states, molecule names, etc., will be part of the daily work of the representative, so candidate will require superior communication skills (written and verbal). Building relationships with gatekeepers and cultivating/maintaining relationships with physician office staff will allow the representative to more easily secure an audience with the HCP (Healthcare Professionals) targets. Representatives should be self-motivated and bring their life science/business/sales knowledge and experience to the table in order to effectively communicate key messages to their targets and also provide an outlet for HCP questions.

JOB REQUIREMENTS:

• High learning agility- must be able to quickly learn and understand complex pharmaceutical/scientific information
• Bachelor's Degree in Business or Life Sciences highly preferred (Recent college grads encouraged to apply!)
• Confident and highly articulate- must be comfortable talking with Healthcare Providers about scientific information via Live Video Detailing (video conferencing which is similar to Skype)
• Self-motivated
• Strong communication skills (both verbal & written)
• Personal organization, time management, and administrative skills
• Effective presentation skills, both written and verbal
• Exceptional listening and problem resolution skills
• Ability to establish rapport and build relationships
• Familiarity and experience with CRM, data entry, reporting and documentation
• Flexibility to work until 8:00pm once or twice a week if needed to cover calls to HCP’s on the west coast (Pacific Time Zone) a plus
• Pharma or healthcare experience a plus
• Effective team player
• Adaptive and flexible to new ideas and change
• Ability to perform under pressure with initiative, tact, and poise
• Ability to multi-task
• Writes clearly and informatively; Able to read and interpret written information
• Pursues training and development opportunities
• Looks for ways to improve and promote quality
• Strives to continuously build knowledge and skills; shares expertise with others

TECHNICAL SKILLS:

• Intermediate proficiency with computers
• Familiarity with network connectivity
• Comfort with troubleshooting technical difficulties
• Strong presentation ability to include slide and content navigation
• Office suite knowledge (Outlook, Excel)

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Outbound calling to physicians’ offices to deliver product messaging using visual aids and other resources.
• Follow the call guide to deliver specific messages to physician offices by liaising with gate-keepers, receptionists, office-managers and other office staff.
• Drive maximum engagement with HCP offices by utilizing online & offline resources.
• Ensure clear notes are taken for each call made, and dispositions are entered into the CRM.
• Document project compliance requirements including adverse events.
• Build relationships with gatekeepers and HCPs.
• Effectively get past gatekeeper and document contact information for physician and office staff.
• Effectively convey key product or program messages to physicians and their office staff.
• Work collaboratively with the physician’s office and product fulfillment center to request samples in a timely manner.
• Maintain documentation of the calls using either MS Excel or the CRM in use.
• Represent customer internally and coordinate with MCM operations to implement client systems, complete projects, and address ongoing service needs.
• Monitor programs to ensure client satisfaction.
• Follow-up calls to physician offices for fulfillment of services.
• Receive inbound calls if needed during operating hours.

Apply now to launch your career in the pharmaceutical industry with Indegene!

Company Description

Indegene is a leading integrated scientific partner to global pharmaceutical and life sciences companies delivering a spectrum of marketing, medical, training, and research & analytics services. Through an innovative and game changing business model, Indegene is growing rapidly across USA, Europe and the Emerging Markets. Indegene has a proven track record of delivery with 15 of the Top 20 global biopharmaceutical companies and has been routinely won prestigious industry awards including Hermes, RX club, Marcom and Webby for medical marketing and training initiatives. Through a comprehensive suite of business technology solutions and platforms, we enable clients to transform Sales and Marketing, Research & Development, Medical & Regulatory management, Manufacturing Operations, Physician & Patient engagements effectively. Our suite of solutions and services leverage technology uniquely to solve some of the business problems in these domains. Leveraging the depth of our scientific expertise, scale of operations, hybrid delivery model, global footprint and intellectual property, we deliver value across multiple dimensions including cost-effectiveness, ability to work with global teams and their local affiliates, and the ability to deploy cutting edge innovative platforms for R&D and marketing. We are uniquely transforming the industry and building a new kind of partnership with our biopharmaceutical clients through three key differentiators: Cost Benefit; Value Addition and Innovation