Independent Living Supervisor

DePaul Community Resources

Independent Living Supervisor

Charlottesville, VA
Full Time
Paid
  • Responsibilities

    DePaul Community Resources is recruiting for an Independent Living Supervisor – Fulltime –Charlottesville, VA.

    JOB SUMMARY

    Oversees daily program operation at the designated apartment complex. This oversight includes day-by-day responsibility of the Independent Living staff, including IL Specialist staff, and the youth that are served. The position is assigned to an on-call rotation.

    SUPERVISION RECEIVED AND EXERCISED:

    The Independent Living Supervisor will supervise the Independent Living Specialist, Independent Living Specialist Trainee, Independent Living Specialist/Skill builder, and Independent Living Program Assistant and will report directly to the Independent Living Manager.

    ESSENTIAL FUNCTIONS AND DUTIES:

    This list is not an exhaustive & all-inclusive list of job responsibilities. The distribution of time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time.

    Provide program orientation to IL Specialist staff, Youth Counselor and Youth Advocates and Provide ongoing training regarding program policies and procedures to IL Staff, Minimum Standards, Code of Virginia and best practice issues

    Maintain positive, professional relationship with staff, youth, referral agencies and community liaisons and conduct presentations to community agencies upon request

    Ensure compliance with program policies and procedures, Minimum Standards and Code of Virginia

    Interface with community resources, referral sources, Family Assessment and Planning Teams (FAPT) and Community Planning and Management Teams (CPMT)

    Manage the IL Budget in addition to meeting all reporting and deadline requirements for restricted funds

    Coordinate all aspects of apartment selection and furnishings as well as repairs/maintenance deemed necessary. Ensure apartments are move-in ready for client placement. Maintain close working relationship with landlords and/or owners of the apartment complexes

    Provide supervision/consultation to IL staff in other offices

    Be available to assist staff in the event of an emergency, for consultation, and assistance and on call back up support

    Review and approve supervisee forms prior to submission to the Finance and Human Resource (HR) Departments

    Provide a 6 month evaluation for new hires and an annual evaluation for each supervisee

    Participate in the interviewing and hiring of IL staff as well as Facilitate/attened IL team meetings and Review and approve supervisees’ paperwork

    Supervise IL staff, including IL Specialist, Youth Counselor, and Youth Advocates

    Participate in ongoing professional development opportunities

    Participate in regularly scheduled supervision with supervisor and perform other duties as assigned.

    Provide on-site assistance as requested by HR, Finance and Information Systems Departments

    Schedule, facilitate and conduct face-to-face interviews with prospective youth and their custodians

    Assess youths’ readiness for participation in the Independent Living Program and Gather necessary information on youth being considered for placement and review all material submitted and review all referrals with direct supervisor to determine acceptance or denial of youth referred

    Follow IL Policies and Procedures regarding admissions process and paperwork requirements

    Educate Departments of Social Services on the day to day operation of the IL Program and Interface with community resources, referral sources, Family Assessment and Planning Teams (FAPT) and Community Planning and Management Teams (CPMT) and other providers

    KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED:

    Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that is demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.

    Knowledge of:

    DePaul's policies, procedures, and standard practices and the rules and guidelines established by regulatory and governing agencies

    The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

    Methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication

    Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and virtual meeting applications such as Zoom, WebEx, Google Meet

    Applicable safety requirements

    Program planning and implementation, qualitative and quantitative performance analysis, and return on investment measurement techniques

    Skill/Ability to:

    Verbal and written communication and body language that conveys information, ideas, or inquiries effectively and concisely that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work

    Using standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, shredder

    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

    Determining how finances will be spent to get the work done and accounting for these expenditures

    Managing projects simultaneously while maintaining a high-quality work product

    Negotiation and facilitation

    Monitoring/assessing performance and implementing improvements for employees and oneself

    Public speaking and delivering presentations to individuals and groups

    Managing multiple priorities and completing assignments on time, accurately, and with attention to detail

    Developing and maintaining professional working relationships and appropriate boundaries with individuals served, coworkers, community partners, and business associates

    Work collaboratively within a team environment and build strategic relations with community partners, coworkers, management, and business associates

    Communicate and interact effectively with members of the public

    Communicate effectively in both oral and written form

    Read and understand information and ideas presented in writing

    Make arithmetical computations and tabulations

    Operate a personal computer with a general understanding of MS Office Suites, virtual meeting software, the Internet, and department or program-specific software

    Analyze complex data and develop plans to address identified issues

    Analyze and prepare concise and accurate documents, reports, and correspondence

    Manage a budget and work within the constraints of that budget

    Establish program goals and objectives that support the strategic plan

    Plan, assign, train, and/or supervise the work of others

    Effectively market the programs and services of the department and DePaul

    Develop objectives, evaluate effectiveness, and assess service plans for individuals served

    Exercise sound judgment and critical thinking in decision-making and solving various work-related situations

    Learn policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility

    Assist with the general upkeep and cleaning of office areas and agency vehicles

    Other Characteristics:

    Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued

    Demonstrate professional composure in difficult and stressful situations

    Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work

    Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records with no disclosure to others without needing to know.

    MINIMUM REQUIREMENTS TO APPLY:

    A Bachelor’s degree in a human services field is required with five years providing casework services to children and families.

    WORK ENVIRONMENT:

    The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work, the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however, daily work hours will vary. Participation in an on-call rotation and completion of job duties outside of normally scheduled hours is required. Work is subject to frequent interruptions, and noise levels are varied based on the work locations.

    PHYSICAL REQUIREMENTS:

    The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication and seeing or hearing verbal cues. Walking for up to sixty-seven percent of the time, sitting up to sixty-seven percent of the time, bending/stooping for up to sixty-seven percent of the time, lifting/pushing/pulling no more than twenty pounds, and minimal unassisted lifting associated with the job duties are required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving to various locations approximately twenty to thirty percent of the employee's working time. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.

    SPECIAL REQUIREMENTS AND QUALIFICATIONS:

    After a conditional job offer, the following may be required: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing, funding, or regulatory agencies; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.

    NOTE:

    This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

    Compensation depends on qualifications and experience

    DePaul is committed to diversity, equity, and inclusion and is an Equal Opportunity Employer. E-Verify Participant.