Job Description

JOB SUMMARY

UNDER THE DIRECTION OF THE VICE PRESIDENT OF MARKETING, MANAGE, SERVICE AND GROW EXISTING CUSTOMER BASE AND SOLICIT NEW CUSTOMERS TO GENERATE SALES OF POPULAR VITAMINS AND BEAUTY CARE PRODUCTS. CUSTOMERS INCLUDE RETAILERS, INDEPENDENT DISTRIBUTORS AND OTHER WHOLESALE CUSTOMERS. WE ARE A 112-YEAR-OLD COMPANY WITH A STELLAR REPUTATION FOR HIGH-QUALITY AND UNIQUE PRODUCTS. WE ARE LOOKING FOR A CREATIVE SELF-STARTER WILLING TO TRY NEW WAYS TO GROW SALES! THE SKY’S THE LIMIT!

ESSENTIAL JOB FUNCTIONS

• Build positive relationships and manage the customer experience from lead generation through purchase
• Research and analyze new business opportunities locally, nationally, and abroad
• Practice exceptional customer service and address customer concerns, preparing any special documents requested
• Assist customers in building their business and growing sales
• Maximize the value of each customer by using techniques like upsells and automatic shipments
• Enter and maintain customer and account data into corporate system
• Answer incoming calls and emails, process customer orders and manage product and pricing information requests
• Negotiate account terms and price structure (as needed)
• Develop and implement sales strategies for outbound telemarketing and email campaigns and collaborate with the marketing team to develop special print and online promotional materials
• Serve as the expert and educator to customers on all Botanic Choice products and services
• Provide weekly sales and lead generation reports measured against expected KPIs
• Communicate amongst departments to ensure product availability, special packaging requirements, and all legal regulations are met
• Attend sales events as required to generate leads and represent Botanic Choice
• Establish/maintain the company presence on sales sites such as RangeMe
• Perform other related duties as required or assigned
• Some travel required

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• EDUCATION: Highest Level Required is High School; College Preferred
• EXPERIENCE: Previous outbound sales experience preferred
• Other Required Knowledge, Skills & Abilities: Detail-oriented, ability to multi-task, negotiation skills, effective communicator both written and verbal, General computer knowledge with experience in Word, Excel, & Google Docs, proper telephone etiquette; ability to work independently; highly-motivated; Bilingual in Spanish is a plus

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Mileage reimbursement
• Travel reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Outbound sales: 3 years (Preferred)

PLEASE PROVIDE SALARY REQUIREMENTS

Company Description

Helping others lead healthier, happier lives through natural remedies.