Are you a self-starter who exceeds customer service expectations? We would love to have you become a respected member of our team! You will drive service success with a goal of improving customer satisfaction, maximizing client retention, and increasing profitability. As a valuable technician, you will also apply your knowledge of science, mathematics, and technology to enhance client wellness, build trust and rapport, while striving to meet team and annual goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.

Responsibilities

Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency.

Manage all testing, remediation and services to ensure proper processes.

Effectively use POS/CRM system to complete jobs properly and coordinate with the team and customers.

Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.

Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.

Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.

Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.

Lead Responsibilities

Responsible for leading, directing and supervising the activities on job site

Responsible for overall shift operation and scheduling of service technicians

Responsible for inventory and stocking of company vehicles

Ensures proper use of PPE and foster safety culture and company values

Communicates new procedure and process changes to the service technicians

Daily communication with leadership team

Qualifications & Skills

Technical degree or certification, or willingness to become certified in GHS offered courses

Possess and maintain valid state driver’s license

Awareness of health and safety issues

Ability to adapt to work schedules and flexible shifts

Excellent customer service, communication and self-management skills

You want the opportunity to grow with a team that cares for our customers and our success

Physical requirements

Physically able to perform heavy lifting on a regular basis up to 50 pounds

Physically able to work in small spaces

Physically able to perform stretching, bending, sitting, stooping, reaching, grasping and climbing

Wear a respirator along with other Personal Protective Gear

Additional Information

Paid Training in Green Home Solutions protocols

Certified Residential Indoor Environmentalist by (CRIE) ACAC

90 Day Sign on Bonus

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to the franchisor.