The Records Management Clerk position is responsible for the day-to-day operations and maintenance of files in file rooms for the Office of Regional Counsel (ORC) and Compliance and Enforcement and Assurance Division (ECAD) and is responsible for other ongoing information service functions at the Environmental Protection Agency (EPA) Region 4. Responsible for assisting ORC and ECAD offices in developing and updating file plans, creating manuals, user guides, records management training, and implementing records management systems.

Work will be performed onsite at the EPA office in Atlanta.

This position requires the ability to obtain and hold a government clearance.

ESSENTIAL DUTIES:

• Provides support and guidance on the organization, storage, retrieval, and destruction of EPA Region 4 records.
• Responsible for maintaining the overdue request going to the customers from the file rooms in ORC and ECAD.
• Provides Records Management training and guidance to EPA staff, SEE employees and other contractors in ORC and ECAD.
• Performs data entry into Versatile (Region 4's records tracking system) on file and box levels.
• Provides requests in Versatile as needed by staff.
• Responsible for managing file plans.
• Serves as the coordinator for the Versatile database.
• Tracks and resolves severity issue resolution as needed.
• Provides status of all workflows to the Project Manager.
• Responsible for providing weekly and monthly reports to the Project Manager.
• Ensures quality customer service and reference support for EPA staff and contractors.

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PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:

• High School Diploma
• Minimum 2 years in administrative support function
• Records management experience preferred
• Proficiency in MS Office software programs (Word, Excel, and Outlook)
• Ability to learn new software programs with ease
• Accurate typing speed of 40 wpm minimum

HeiTech Services is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, sexual orientation, disability or veteran status.