Benefits:

Competitive salary

Health insurance

Paid time off

The Senior IT Policy & Governance Writer/Analyst is responsible for producing effective written communication for an IT Division within a federal government agency on policies, procedures, and guidelines. You will be working with our subject matter experts (SMEs) and other internal stakeholders to analyze, recommend, author, and deliver high-quality documentation such as procedures, policies, and SOPs.

Candidate MUST:

Be currently located in the United States

Be a US Citizen Have experience in writing Information Technology policies

Hybrid Position: Mostly remote but occasionally onsite for meetings Location: 15th and I st downtown dc

Responsibilities:

• Develop, draft, and maintain IT-related policies to ensure compliance with regulatory frameworks, current organizational standards, and IT objectives.

• Create strategy, through policy and other channels, to educate workforce of proposed and ongoing efforts to drive efficiency, new initiatives, standardize IT concepts, ensure compliance with federal policies, and/or revise existing standards.

• Develop and/or update communication outreach SOPs, policy directives, and other related processes and procedures.

• Analyze business processes to determine documentation requirements.

• Gather information through research, SME interviews, source documents, and review of existing documentation.

• Write various types of documentation, such as policies and operational procedures.

• Manage regular reviews with SMEs to maintain accuracy and completeness of documents.

• Create documents that comply with federal government customer’s standards on language, writing style, structure, and format.

Knowledge, Skills & Attributes:

• Strong knowledge with creating and deriving policies in a start-up environment.

• Strong interviewing and listening skills.

• Excellent organizational, written, and verbal communication skills.

• Excellent interpersonal skills to foster harmonious relationships.

• Time management/ability to perform comfortably in a fast-paced, deadline-oriented work environment.

• Strong ability to:

o Write clearly, concisely, and accurately.

o Write for a wide variety of audiences.

o Proof-read and edit.

o Pay attention to detail.

o Demonstrate initiative, problem-solving, and decision-making within scope of responsibilities.

o Ask relevant questions when interviewing SMEs and other resource persons.

o Comprehend abstract and complex concepts and translate them to concrete, simple, user-friendly documents.

o Effectively collaborate in a team environment, as well as work independently without much supervision.

o Maintain confidentiality of sensitive information.

Basic Qualifications

• Bachelor’s degree and 6 years’ experience; Master's degree and 4 years’ experience; may accept additional experience in lieu of degree.

• At least three (3) years of experience in policy analysis and policy writing either in Government (federal, state, or local).

• Previous experience in policy writing, preferably IT-related topics, is required.

• Expertise and experience with working in a customer “start-up” space, where all new policies are needed.

• Excellent organizational, written, and oral communication skills

• Knowledge of the principles and methodologies of business process reengineering.

• Knowledge of the current and emerging methods and developments in the field of IT management.

• Knowledge of the concepts, characteristics, and capabilities of information technology security and systems.

• Ability to work with limited supervision.

• Ability to multitask and prioritize and deliver high-quality, accurate work within targeted deadlines.

Flexible work from home options available.