Manifest Solutions is currently seeking an Infrastructure Engineer for a hybrid position in Columbus, OH.
- Deploy modern VC equipment in hundreds of rooms across our service territory.
- Experience with design, engineering, coordinating with installers and troubleshooting systems.
- Performs and leads complex infrastructure project assignments.
- Plan, research, evaluate, design and analyze performance of complex infrastructure systems.
- Provides advanced technical support and analysis, operation, administration, and troubleshooting activities.
- Adhere and advocate change management policies, incident management and trouble response scenarios.
- Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
- Lead, facilitate, and coordinate work activities of others within the work group, team or department.
- Prepare technical documentation including procedures, manuals, reports and standards.
- Review and adhere to budgeting and approval processes while partaking in annual and project planning.
- May provide training and mentoring, as well as work direction, to others on the team.
- Will be the only layer of technical support and is responsible for user education and support - this will include supporting/interfacing with individuals at all levels of the company.
Basic Qualifications:
- Bachelor's degree in computer science, engineering, or related technical field is required.
- 4 years of video conf software engineering experience with modern tools
- Software experience in MS Teams & Zoom
- Physical hardware experience with Modern Video Conference Room equipment
- Network and Security protocols and configurations
- Candidate must highlight specific examples of engineering/design, implementation, user education/support, technical troubleshooting support with the 3 Technology areas listed above as they relate to Video conferencing
- Excellent Written and Verbal Skills