Benefits:
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
AlphaGraphics Knox Street | Park Cities | North Dallas is a locally owned and operated visual communications company catering to clients of diverse profiles. Specializing in printing, signage, fulfillment, design, marketing services, and mailing solutions, we prioritize customer satisfaction and adhere to strict deadlines. Our dynamic work environment thrives on teamwork and a fast-paced ethos.
Position Summary:
We are currently seeking a full-time Inside Sales Account Manager to join our team. This team member will oversee print, sign, apparel, promo, mailing, design, and marketing projects from estimation to completion. Effective communication with clients, team members, suppliers, and vendors is integral to this role, offering daily diversity and challenge.
Key Responsibilities:
Assist clients in selecting print, sign, apparel, and promo solutions.
Manage inbound phone calls, directing them appropriately.
Collaborate with colleagues and managers to ensure accurate pricing and client satisfaction.
Identify and capitalize on cross-selling and upselling opportunities.
Provide estimates for clients, sales representatives, and internal teams.
Follow up with clients via email regarding estimates.
Coordinate signage site surveys as required.
Conduct face-to-face consultations with walk-in clients as necessary.
Manage email, phone, and web orders, progressing them through the production pipeline.
Cover for absent staff members, both in-person and remotely.
Promptly respond to client and staff inquiries via phone and email.
Distribute marketing materials and thank-you cards as needed.
Identify and relay larger business opportunities to management.
Address client issues promptly and effectively.
Cultivate and maintain strong client relationships.
Reactive inactive accounts.
Expectations:
Exceptional written and verbal communication skills.
Ability to work efficiently and accurately in a fast-paced environment.
Proven sales ability across a comprehensive product range.
Commitment to meeting client needs to the best of one’s ability.
Capability to work autonomously and as part of a team.
Strong problem-solving skills with a focus on solutions.
Professional and approachable demeanor.
Proficiency in standard computer software applications.
Willingness to learn and adapt to new software platforms.
Minimum one year sales experience required.
What We Offer:
Full-time position at a reputable and stable company with over 39 years of industry presence.
Supportive and positive work environment fostering camaraderie and enthusiasm.
Comprehensive benefits package including medical, dental, paid time off, and bonus incentives.
Opportunity for professional growth and recognition within a company that values individual contributions.
Competitive compensation commensurate with experience.
If you are intrigued by this opportunity and believe you possess the requisite skills and attributes, we encourage you to apply today and take the first step toward joining our AlphaGraphics team. We eagerly await your application and the possibility of welcoming you aboard.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.