Benefits:

401(k)

401(k) matching

Paid time off

Vision insurance

Company: Associated Truss & Lumber Location:388 S. Larkin Rd. Sunnyvale, TX 75182 Position Type: Full-Time

About Us: Associated Truss & Lumber is a growing, dynamic leader in truss and lumber manufacturing, dedicated to providing high-quality products and exceptional customer service. As we expand, we are looking for a reliable and highly motivated Inside Sales Associate to join our team. This role is pivotal in supporting our Outside Sales team and ensuring seamless communication between our company and customers.

Position Overview: The Inside Sales Associate is the central point of contact between our sales team, customers, and internal departments. This position requires a proactive individual who can manage multiple tasks, maintain strong relationships, and ensure timely and accurate responses to customer needs. The ideal candidate will possess a solid understanding of the lumber and truss industry and be able to demonstrate superior customer service and sales support capabilities.

Key Responsibilities:

Act as the liaison between the Outside Sales Associate and both existing and new customers, ensuring effective communication and customer satisfaction.

Maintain up-to-date records of account activities, including change orders, warranties, and vendor services.

Collaborate with Accounting and Outside Sales Associates to resolve customer-related issues promptly and efficiently.

Demonstrate product knowledge through samples or catalogs, highlighting key features to customers.

Interpret blueprints, perform material takeoffs, and provide accurate bids/quotes for customers.

Assess customer needs and offer recommendations for appropriate products and solutions.

Enter customer data and sales information into Project Management software in a timely manner.

Exhibit excellent communication skills, delivering clear and precise messages to customers and team members.

Complete tasks efficiently, ensuring follow-through from start to finish.

Comply with all company policies, as well as state and federal regulations.

Perform other duties as assigned.

Desired Skills and Attributes:

Strong organizational skills with the ability to manage multiple tasks simultaneously.

Detail-oriented with the ability to adapt quickly in a fast-paced environment.

Self-motivated, with the ability to work independently and as part of a team.

Excellent interpersonal skills with a positive, proactive attitude.

Efficient work ethic, demonstrating reliability and accountability.

Ability to build and maintain strong relationships internally and externally.

Qualifications:

Education: High school diploma or GED required; Associate degree preferred.

Experience:

3+ years of sales experience in manufacturing and/or the lumber and truss industry.

At least 1 year of experience coordinating in the lumber/truss industry is strongly preferred.

5+ years of administrative or customer service experience is a plus.

Why Join Us? At Associated Trus & Lumber, we value our employees and offer a supportive work environment with opportunities for growth and development. If you are an adaptable, organized, and detail-oriented professional with a passion for customer service, we would love to hear from you.