Benefits:

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Vision insurance

POSITION SUMMARY The Inside Sales Executive will be responsible for following up on leads who engage in Granite Empire products and convert them into customers, by setting up in-store appointments and assisting the client in the process of getting their countertops done. Duties will include reaching out to current and potential clients to increase showroom appointments, calling warm leads, qualifying, and helping with selections. In order to be successful in this role, you will need to have home improvement sales experience, an understanding of the sales process and dynamics, and demonstrate superb interpersonal skills.

ABOUT GRANITE EMPIRE Our mission is to transform dreams and ideas into reality, we create our client's dreamed kitchens that will bring joy to their homes for years. We assist clients in the remodeling process by providing outstanding customer service and support. Our core values are the backbone of our business and guide our hiring process: We are accountable, responsible, aligned, and results-oriented, we impact and take ownership.

OBJECTIVES

Assist customers in selecting the right countertop color and design for their needs and preferences

Conduct product demonstrations, explain features and benefits to customers

Gather the necessary information from the client to provide estimates

Manage the pipeline of prospects using company CRM and perform daily review of leads and lead sources

Perform daily follow-up with the existing customer and complete 100% of your to-do list for the day

Manage customer accounts and ensure timely delivery of products

Collaborate with the team members to meet sales targets and achieve company goals

Maintain a clean and organized showroom environment

Stay up-to-date on the latest cabinets/ countertops trends and product knowledge

Keep good communication with all departments.

Interact with customers that come into the store.

Team up with co-workers to make excellent, proper customer service.

COMPETENCIES

Knowledge of basic sales principles report building, negotiations, offers, overcoming objections, and closing.

Ability to meet or exceed sales quota of one appointment per day

Ability to leverage CRM software and be accurate in taking notes on clients

Comfortable with consistent follow-up and ability to get creative when reaching out to clients (i.e. video messages, gifts…etc)

Knowledgeable of the Product and Pricing guide and stay up to date with any changes

Ability to work independently

EDUCATION AND EXPERIENCE

GED or high school diploma preferred

At least 2-5 years of work experience in a sales-specific role with a long cycle transaction, and organizational development.

Remodeling/ Construction experience is a plus.

PHYSICAL REQUIREMENTS

Ability to spend prolonged periods of time standing, speaking, walking and/or sitting.

Position may require travel: Up to 10%

If you are passionate about Natural stone and design, have a knack for sales, and enjoy working with customers, we want to hear from you! Join our team as an Inside Sales Executive and help our clients transform their kitchens. Apply today!