SUMMARY:
The Inside Sales Manager is responsible for driving sales, executing customer orders, and increasing profitability through a detailed understanding of logistics costs and operational analysis. The ideal candidate will be an organized self-starter with the ability to address complex problems and contribute to the company's overall success.
COMPENSATION: $100,000 base salary: 10% annual target bonus plus $2,000 monthly commission potential: comprehensive benefits: relocation and more.
RESPONSIBILITIES:
Sales Development & Customer Relationship Management:
Follow up with customers on existing orders and initiate new orders to drive sales.
Build and maintain strong customer relationships.
Identify new customer opportunities using market data and maintain up-to-date records in CRM software.
Collaboration with Operations:
Work directly with the plant team to execute customer allocations and communicate product flow to customers.
KPI Presentations:
Present customer Key Performance Indicators (KPIs) during monthly or quarterly meetings, which may involve overnight travel to customer office locations.
Production & Logistics Coordination:
Collaborate with plants and external partners to understand capacity by location and production variations to create effective weekly and monthly plans.
Order Management:
Ensure timely execution of purchase orders and clearly communicate customer requirements and deadlines to stakeholders.
Pricing Strategy:
Develop an understanding of freight advantages, applicable costs, and market pricing to drive a strong pricing strategy that increases profitability.
Forecast Management:
Analyze forecast data, recommend adjustments based on demand and market trends, and communicate fulfillment requirements to logistics providers.
Market Expansion:
Actively grow and develop non-contract sales relationships to strengthen the company’s position in the spot market.
Business Analysis:
Support business decision-making with financial analysis, problem diagnosis, and operations analysis.
REQUIREMENTS:
Bachelor’s degree in Business or Supply Chain Management
3 + years of experience in supply chain management or inside sales
Knowledge, Skills, and Abilities:
Relationship Building: Exceptional ability to build relationships with internal teams and external customers.
Detail-oriented: Ability to manage multiple projects efficiently in a fast-paced and dynamic environment.
Strategic Alignment: Skill in aligning strategies with business plans and executing them effectively.
Motivation and Initiative: Self-motivated and capable of working off-hours when necessary.
Organizational Skills: Strong time and task management, along with a sense of urgency.
Analytical Skills: Strong ability to analyze data and provide actionable insights.
Communication Skills: Excellent written, verbal, and presentation skills.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with ERP systems.
Interpersonal Skills: Team-oriented with effective communication skills across all organizational levels.
Travel: Willingness to travel for customer meetings and operational requirements.