Inside Sales Representative

Are you sales oriented?

Do you enjoy working with customers to better understand their needs and ensure a smooth sales process?

Are you successful at building instant rapport and achieving customer satisfaction?

If you’ve answered yes to these questions, then come join our team at Eckart LLC.

We are currently in search of a career-orientated person to join our team.

Your organizational skills shine through in how you manage your workflow, and you are in search of a career opportunity with great potential.

WHY WORK FOR US

Medical, Dental, and Vision insurance after 30 days

401K match after one year of service

Paid time off

Career growth

Paid Holidays

Company paid life policy

We work Monday – Friday, no weekends (except voluntary projects), no Holidays.

All full-time employees receive an employee discount at just 5% over Eckart’s cost.

Good group of people, low stress environment, family-oriented philosophy.

OUR MISSION

“Sock It, Know It, and Stand By It,”

OUR VISION

Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.

DUTIES AND RESPONSIBILITIES

Responding to inquiries and processing incoming calls and orders

Contacting current customers and identifying new products and potential up-selling

Entering orders into the system

Sourcing materials for customers when currently not in stock

Maintaining knowledge base on current products and learning about new products

Providing product information, pricing quotations, and follow-up on quotes

Developing and maintaining positive customer relationships

Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service

Supporting Counter Sales and handling returns as required

Working closely with others to ensure customer needs are met

Other duties as assigned

SKILLS AND COMPENTENCIES

Exceptional customer service

Ability to warm up and develop instant rapport with potential customers

Ability to develop long-term relationships and generate referrals from your customers

Excellent interpersonal & communication skills, both verbal and written

Impeccable organizational skills with attention to detail

Time management & multitasking skills to serve several customers at the same time

Strong networking skills, outgoing personality

Excellent computer skills (Word, Excel, Email)

Self-motivated; able to function effectively both independently and as a member of a team

Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

Minimum of a high school diploma or equivalent required

Minimum of two years’ sales experience (counter sales, inside sales or outside sales) required

Post-Secondary courses in Electrical preferred

Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors, and the public

Knowledge of the electrical industry or a background in electrical products would be considered an asset, including - lighting, wiring devices, distribution, and motor control