Benefits:
Bonus based on performance
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
FASTSIGNS #11603 is hiring for a Customer Service Representative to join our team!
Benefits/Perks:
Health Insurance
Vision and Dental Insurance
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Assist with handling the inside sales that come in via phone and walk-ins, and internet leads. Once a project is communicated to you by the customer, the project will then need to be quoted, put in design, and managed between you and the customer until it is picked up, shipped or installed.
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
This position manages the front desk and your presence is critical everyday. Front desk sales involves tidy appearance, willing to be on your feet, and friendly personality on the phone and in-person.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Skills\Traits Needed:
Excellent communication skills (in person, phone, and email)
Organized & detailed
Proactive sales activities
Calm under pressure
Eager to learn
This is a fast paced environment. The front desk is maintained Monday - Friday from 8:30am to 5:00pm with a 1 hour lunch. Please only apply if you can work those hours.
Sign shop experience is highly encouraged. Or someone eager to learn quickly.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.