Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Fastsigns of Allen is hiring a Customer Service Representative (Oct 2024 revision) to join our team!

Do you enjoy taking great care of customers? Are you passionate and energetic when working with people face-to-face and on the phone? Do you have energy, drive, and a desire to exceed customer expectations? Are you excited for the opportunity to sell a solution to a potential customer, and follow-up on inbound leads and calls? If yes to all the above, this job might be for you!

This is an hourly position paying $18-$20/hr., plus up to 10% commissions on gross sales!

Summary - see quick Video here: Inside Sales Specialist | FASTSIGNS® Careers This position is responsible for sales activities from lead generation to closing the deal. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base. Work with the center’s management and support teams for the achievement of customer satisfaction and revenue generation.

A Successful Inside Sales Representative will:

Be the first contact with prospective customers in our FASTSIGNS Center.

Follow up on inbound calls and emails from customers and potential customers.

Develop and maintain lists of prospects for the sales team at large, making "cold calls" to businesses to earn an opportunity to bid for new sign jobs.

Prepare estimates, implement work orders, and ensure timely delivery of finished orders.

Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

Build long-lasting relationships by turning prospects into long-term clients.

Ideal Qualifications for our Customer Service Representative:

2-3 years of customer service excellence!

Outgoing, pleasant, energetic, responsive, eager to learn and has the ability to build relationships.

Great listening and organization skills.

Ability to sit for long periods (4 hours or more).

Ability to view a computer screen for long periods (4 hours or more).

Ability to work under pressure to output high volume, high-quality work.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.