Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Loftness Specialized Equipment, a leading manufacturer of high-quality vegetation management and agricultural equipment, is seeking a motivated and customer-focused Inside Sales Representative to join our team. This position plays a critical role in driving sales growth by supporting customers, dealers, and distributors, managing inbound inquiries, and facilitating seamless sales operations. The ideal candidate is a proactive communicator with a strong sales acumen and the ability to build lasting customer relationships.

Key Responsibilities:

· Work closely with the outside sales team to ensure seamless customer support and order processing.

· Serve as the primary point of contact for customers, dealers, and distributors, providing product information, pricing, and availability details.

· Handle inbound sales inquiries via phone, email, and online platforms, converting leads into sales opportunities.

· Assist in preparing sales quotes, processing orders, and managing customer accounts.

· Maintain accurate records of customer interactions and sales activities within the CRM system.

· Provide technical product knowledge and recommend solutions based on customer needs.

· Support marketing efforts by identifying potential leads and participating in promotional campaigns.

· Collaborate with cross-functional teams, including engineering, production, and customer service, to ensure customer satisfaction.

· Stay up to date on industry trends, competitor products, and market developments to provide valuable insights to the sales team.

Qualifications & Skills:

· 2+ years of experience in inside sales, customer service, or a related role, preferably in the equipment or manufacturing industry.

· Strong communication and interpersonal skills with the ability to build relationships with customers and colleagues.

· Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).

· Excellent organizational skills and attention to detail.

· Self-motivated with the ability to work independently and as part of a team.

· Technical aptitude and the ability to learn product specifications and applications.

· Experience working with dealers and distributors is a plus.

· Experience working in ERP system.

Preferred:

· Proficiency in CRM software.

· Familiarity with Crystal Reports.

· Experience with SQL

Benefits:

· Comprehensive health, dental, and vision insurance.

· 401(k) plan with company match.

· Employee Stock Ownership Plan.

· Paid time off and holidays.

· Professional development and growth opportunities.

Join the Loftness team and be part of an innovative company committed to delivering high-quality equipment and exceptional customer service!