Inside Sales Representative

L

Lucia Landscaping, Inc.

Inside Sales Representative

Roseville, MI
Full Time
Paid
  • Responsibilities

    Job description

    Inside Sales Representative

    JOB SUMMARY The Inside Sales Representative is an enthusiastic and results-driven Sales Representative to join our team. This role focuses on making outbound calls to prospective clients, generating leads, and converting them into satisfied customers. The ideal candidate will have a passion for sales, strong communication skills, and a desire to contribute to our company's growth.

    ACCOUNTABILITIES

    Outbound Sales Calls:

    • Conduct outbound calls to potential clients to introduce Lakeside Pro Services and our range of services in irrigation, plumbing, lawn care, and home remodeling.
    • Engage prospects in meaningful conversations to understand their needs and present tailored solutions.

    Lead Generation:

    • Identify and qualify leads through various channels, including referrals, online research, and networking.
    • Maintain an organized pipeline of prospects and follow up diligently to convert leads into sales.

    Product Knowledge:

    • Develop a deep understanding of our services to effectively communicate their benefits and address client inquiries.
    • Stay updated on industry trends and competitive offerings to position Lakeside Pro Services as a leader in the market.

    CRM Management:

    • Record and track all sales activities, customer interactions, and follow-ups in the CRM system.
    • Provide accurate forecasts and reports on sales activities and pipeline status.

    Collaboration:

    • Work closely with the sales and marketing teams to refine outreach strategies and improve conversion rates.
    • Participate in team meetings to share insights and discuss strategies for achieving sales goals.
    • Will follow the company SOP Playbook and Employee Handbook
    • Other Duties as Assigned.

    REQUIRED SKILLS AND ABILITIES

    • High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is a plus.
    • 1-3 years of experience in sales or telemarketing, preferably in the home services or construction industry.
    • Strong communication skills, both verbal and written, with a focus on active listening.
    • Excellent problem-solving skills and ability to think creatively to resolve client issues.
    • Ability to handle stressful situations calmly and professionally.
    • Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook, Aspire, Service Titan).
    • Detail-oriented with strong organizational skills and ability to prioritize tasks effectively.
    • Ability to work effectively in a team environment as well as independently.
    • Strong ability to build rapport and establish trust with potential clients.
    • Familiarity with competitive pricing analysis and market research techniques.
    • Knowledge of industry-specific terminology and practices.

    COMMUNICATION & MEETINGS

    • Weekly Report
    • Weekly/Biweekly 1 on 1 with Client Success Manager – L10
    • Weekly huddles
    • Proper management of your time, calendars, and commitments

    TRAINING AND CERTIFICATIONS

    • Service Titan

    WORKWEEK

    • A typical work week is eight (10) hour days, five (5) days per week.
    • Extended hours may be required during peak periods.

    COMPENSATION/BONUS/

    Inside Sales Representative Base and incentive.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • 8 hour shift

    Supplemental Pay:

    • Commission pay

    Experience:

    • Customer service: 2 years (Required)
    • Sales: 2 years (Required)

    Ability to Commute:

    • Roseville, MI 48066 (Required)

    Ability to Relocate:

    • Roseville, MI 48066: Relocate before starting work (Required)

    Work Location: In person