Mosquito Joe of Southern MD is a fast-growing, locally owned business and we’re looking for an Inside Sales Representative to join our team. If you’re an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.
About Us
Mosquito Joe of Southern MD is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks, fleas, spiders, ants and rodents. We’re a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and we want you to join us!
Job Description
The Inside Sales Representative position supports the business owners and the office manager, and engages with customers to provide information in response to service inquiries, concerns and requests about products and services. The Inside Sale Representative should have strong phone communication skills and be proficient in computer data entry in order to maintains loyal customer.
Main Job Tasks and Responsibilities
Perform tasks as assigned by the Office Manager
Manage and execute customer sales process via phone and online sales channels
Deal directly with customers either by telephone, text or email to respond to customer inquiries and resolve complaints
Set up new customer accounts
Direct requests and unresolved issues to Office Manager
Keep records of customer interactions and transactions
Maintain customer databases
Education and Experience
High school diploma, general equivalency diploma (GED) or equivalent
Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
Ability to type
Knowledge of administrative procedures
Phone sales experience preferred, not required
Key Competencies
Outgoing and personable with strong interpersonal skills
Interpersonal skills
Communication skills - verbal and written
Listening skills
Consumer sales
Customer service orientation
Adaptability
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.