Benefits:

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Established in 2009, Nepa Wholesale is the leading distributor of e-cigarettes, tobacco, and related products in our region. As our company continues to grow, we’re seeking a dynamic and results driven Inside Sales Representative to join our team at the designated warehouse. In this role, you'll proactively engage with customers through phone calls, follow-ups, and relationship-building to boost sales. If you’re passionate about sales and thrive on creating meaningful customer connections, we would love to hear from you!

Job Responsibilities

Sales & Customer Engagement

Proactively call potential and existing customers to introduce Nepa Wholesale’s products and services.

Conduct follow-ups with leads and previous customers to maintain relationships and encourage repeat business.

Educate customers on pricing, promotions, and new product arrivals.

Work to increase order volume and customer retention through consistent communication and relationship-building.

Convert leads to active customers by effectively presenting the benefits of working with Nepa Wholesale.

Order Management & Follow-Ups

Process orders, provide order updates, and resolve customer inquiries.

Track and log customer interactions in CRM tools to ensure timely follow-ups.

Assist with any customer concerns and coordinate with warehouse staff to ensure smooth order fulfillment.

Target Achievement

Meet or exceed daily and weekly sales goals, including call volume, customer engagement, and new sign-ups.

Continuously seek new business opportunities through outbound calls and referrals.

Key Skills & Qualifications

Strong communication and interpersonal skills

Self-motivated and able to handle high call volumes

Experience in sales, customer service, or telemarketing is a plus

Goal-oriented mindset with a proven ability to meet or exceed targets

Proficiency in CRM software or willingness to learn

Ability to work in a fast-paced warehouse environment

Must have knowledge of Tabacco, CDB or Vape industry

Benefits of the Position

Competitive base salary

Lucrative commission/bonus structure based on performance

Growth opportunities within Nepa Wholesale

Be part of a supportive and dynamic sales team

Work Schedule

Monday – Friday: 8:00 AM – 5:00 PM (On-site at designated warehouse)

Saturday: 9:00 AM – 1:00 PM

Weekly & Daily Performance Expectations

Customer Sign-Ups: Must sign up 5-7 new customers per week to expand the customer base.

Daily Activities - Must complete 40 activities per day, including:

Cold Calling: Reaching out to potential new customers.

Follow-Ups: Engaging with existing customers to encourage repeat business.

Customer Engagement: Handling inbound inquiries, upselling products, and ensuring customer satisfaction.

Join Nepa Wholesale and take your sales career to the next level!