Job Description

To contribute to the growth of the proficiency testing business in North America. Maintain and develop existing and new customers through planned and individual account support in liaison with the customer services and other departments.

Key Responsibilities and Accountabilities

• To identify and pursue new business opportunities to grow the proficiency testing business, focusing on specific opportunities such as trade associations, GFSI certified organizations and accredited laboratories.
• Support and assist all commercial PT personnel within North America in the management and growth of new and existing PT business.
• Increase PT sample volume sales across North America by securing new customers through internal sales and prospecting.
• Respond to and follow up customer enquiries by email, post, telephone, and personal visits
• Attend occasional Trade Shows and Conferences
• Involvement in customer and staff training and PT seminars
• Provide technical support for customers for PT and PORTAL
• Contribute to specific North American initiatives aimed at stimulating growth of existing proficiency testing schemes
• Maintain a satisfactory level of awareness of competitors and their PT offerings, including their online reporting system.
• Maintain a satisfactory level of awareness of any appropriate new and revised local standards and regulations

Knowledge, Experience and Technical Skills

The job holder will be able to demonstrate the following behaviors in line with LGC’s values:

• Passion – desire to seek total customer satisfaction to develop further the PT business
• Curiosity – positive approach to seeking out new opportunities to drive business growth
• Integrity – to be able to establish that LGC is the trusted PT provider of choice
• Brilliance – communicate and present LGC as the market leader in PT
• Respect – ability to establish good customer relations enabling ongoing fruitful discussion

Qualifications

• Experience working within the Life Sciences sector; Analytical or Reference space is preferred
• Understanding of Chemistry and/or Microbiology
• Demonstrable experience meeting and/or exceeding commercial sales targets
• Ability to develop and successfully manage commercial relationships
• Excellent interpersonal and communication skills
• Willingness to travel domestically as required (90% homebased)

Additional Information

What we offer

• Comprehensive training and mentoring for a successful start
• Interesting tasks and career opportunities in an innovative, international company
• Work-life balance through flexible, family-friendly working hours and hybrid work models
• Open working culture that focuses on integrity, respect, passion and curiosity for future-oriented, creative solutions
• Permanent employment contract and attractive employer allowances such as technology leasing program and corporate benefits
• Various offers for employees on the topic of health management as well as online offers for childcare and learning support

All your information will be kept confidential according to EEO guidelines.

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

OUR VALUES

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

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