Benefits:

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company Overview: PIP Marketing, Signs, Print, locally owned and nationally recognized Printing, Signage and Marketing Services company in Livingston, NJ is looking for an experienced Inside Sales-Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base with state-of-the-art tools and technologies. We focus on putting our energy towards creating a remarkably unparalleled experience for every customer.

Job Summary: This dual role is critical to overall growth and daily operations and is a very diverse and rewarding opportunity for the right person. Your responsibilities will include both sales efforts, including proactive communication with customers and prospects (follow-up and satisfaction calls, dormant account calls, marketing list verification, etc.), and customer service efforts, such as helping phone and walk-in customers, supporting outside sales team, writing up estimates and orders, and ensuring all information is communicated to the production team.

Responsibility Overview:

Provide service to customers in our office, over the telephone, and by email.

Help the customer and prospects by identifying their requirements and providing the services and products that best meet their needs.

Show expertise by communicating with the customer about our products, services, and capabilities.

Ensure that all their requirements are met for their unique projects.

Follow up with leads and prospects and convert them to customers.

Skills we are looking for:

A positive, very detailed oriented customer focused individual

A willingness to be proactive and take action.

Excellent communication skills (verbal & written)

Strong computer skills

Team player that can work with others to deliver a project on time.

Printing and signage experience

Understanding of direct mail and automated marketing

Previous experience in business-to-business sales

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.