Job Description
Inspire – Manager in Training
The Inspire leadership development program offers promising talent the opportunity to start a career journey with Fairmont Hotels and Resorts. As an Inspire participant, you’ll assist to build operational standards that define guest experience and positively influence fellow colleagues.
What Is In It For You:
Competitive salary
Flexible Benefit and PTO plans
Generous 401k options
Employee rates at Accor properties
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities and Employee Wellbeing initiatives
What Does Inspire Offer You:
Customized Inspire program outline
Exposure to different hospitality divisions including Rooms and Food & Beverage
Partnership with a Mentor that will assist to guide your experience
Networking opportunities to build exposure within the hotel and organization
Feedback checkpoints with assigned leaders
Internal movement within the Group after successful program completion
What You Will Be Doing:
18-month leadership develop program, holding either a Supervisory or Assistant Manager level position
Learn the fundamentals of the hotel’s operations while building your own expertise
Active shift management, assist to drive the service vision and build guest loyalty
Assist management in creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house Hotel guests.
Oversee day to day operation of F&B areas in collaboration with other managers
Assist in ensuring that all colleagues are trained and held accountable for brand standards
Assist with ordering, inventory, supplies, maintenance, department scheduling
Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitor execution.
Conduct daily shift briefings to ensure colleagues are well informed and prepared to deliver outstanding service
Adhere to all policies and procedures, and hold other accountable as well
Ensure a safe and healthy work environment for both colleagues and guests
Other duties as assigned
Qualifications
Your Skills and Qualifications Include:
Minimum 1-year cumulative experience in hospitality management, or a customer-service oriented position
Post-secondary education (ie. Diploma, Bachelors or Masters degree), preferably in Hospitality or Business
Agile and flexible in a fast-paced environment
Strong organizational and communication skills
Desire to advance your hospitality career, hands-on management style
Excellent interpersonal skills, with great communication abilities
Must be available to work various shift times, including weekends and holidays
Additional Information
Physical Aspects of the Position (include but not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 25 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, ramps
Visa Requirements: Must have proof of valid U.S. work authorization.
Your Team and Working Environment
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why Work for Fairmont and the Accor Group?
We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor!
careers.accor.com
Position Starting April 2025