Role Overview

This position is responsible for handling a variety of job creation duties, administrative duties, and operational support duties in the National Installation and Operations Support division.

Key Responsibilities

• Ability to train, mentor, and coach new and less-experienced installation administrators.

• Responsible to create and review all jobs to ensure projects are completed on-time and to a high-level of client satisfaction.

• Ability to create and update Work Orders including pertinent details and accurate information.

• Ability to work on multiple projects simultaneously while adhering to timeline constraints.

• Possess a basic understanding of security systems and equipment for accurate job and Work Order creation/review.

• Ability to configure a security system proposal based on a verbal or written client request.

• Responsible for updating internal systems in a timely fashion to ensure pertinent information is captured for future access.

• Ability to work with Sales and other departments professionally to ensure accurate information and a good client experience before installations begin.

• Possess a basic understanding of phases of construction, code/license requirements, and permitting process where it relates to job and Work Order creation.

• Responsible for updating internal tracking reports and pulling accurate reports upon request.

• Assist with moderate to high level data and administrative requests as needed.

• All other duties as assigned.

Qualifications

• Bachelor's degree preferred

• Five years of UAS Installation experience, or equivalent experience .

• Must possess exceptional oral and written communication skills.

• Must be detail oriented and proficient in MS applications.

Work Requirements:

Position is considered sedentary and requires extended periods of telephone and PC exposure. Must have ability to interact professionally with varying personalities and all levels within the organization.