Insurance Account Coordinator Ted Wheeler Agency– American Family Insurance Location: Clayton, MO Job Type: Full-Time | Monday–Friday, 8:30 AM–5 PM Benefits: Health Insurance, Retirement Plan Why Join Us? At the Ted Wheeler Agency, we pride ourselves on delivering exceptional service while building lasting relationships with our customers. We’re more than an insurance agency—we’re a team committed to supporting each other’s growth and creating a positive impact in our community. We’re looking for a dedicated Insurance Account Coordinator to join our team. This is more than just a customer-facing role—it’s an opportunity to build a meaningful career in the insurance industry. Responsibilities: As a key member of our team, your responsibilities will include: • Customer Support : Be the friendly voice that assists policyholders with inquiries, policy options, and problem-solving. • Scheduling Coordination : Arrange appointments with prospective and existing clients. • Cross-selling opportunities : Identify additional ways we can meet our client’s needs and assist with quotes. • Event Assistance : Support agency events and community outreach initiatives. • Administrative Excellence : Handle banking activities and other administrative tasks that keep our office running smoothly. Qualifications: • A customer-focused professional with strong communication skills and a passion for helping others. • Proficiency with basic computer software (e.g., Microsoft Office). • Willingness to obtain a Property and Casualty Insurance License within the first 45 days (we’ll help cover costs), or a candidate with their license. • A valid driver’s license. Compensation: $40,000 - $50,000 yearly
• As a key member of our team, your responsibilities will include: • Customer Support: Be the friendly voice that assists policyholders with inquiries, policy options, and problem-solving. • Scheduling Coordination: Arrange appointments with prospective and existing clients. • Cross-selling opportunities: Identify additional ways we can meet our client’s needs and assist with quotes. • Event Assistance: Support agency events and community outreach initiatives. • Administrative Excellence: Handle banking activities and other administrative tasks that keep our office running smoothly.