About You: You are ready, willing and able to help others become more effective and successful. You believe that your individual success is tied to the results of the team. You are an individual looking to build a career. You follow through on projects, and always do your homework prior to a meeting or event. You tend to be very service-oriented. You have excellent listening skills and are perceived as a person with an active interest in the opinions of others. Your style is natural and genuine. You can handle both the human side and the task side of the job. You are comfortable with meeting people in person, talking on the phone and using a computer all day, so you are computer literate and have excellent verbal and written communication skills. You are inspired to help every client with all their insurance needs, which means ensuring the client is fully protected with the right insurance policies and coverage and uncovering other opportunities to offer other types of coverage. If this sounds like you, please read on as we will train the right person. We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now! Responsibilities: • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding • Consult with clients to help process quotes and issue renewals or any updates needed to current policies Qualifications: • Associates or Bachelor’s degree required, or commensurate insurance industry experience • Candidates should be very strong communicators and problem solvers, and have great follow-up skills • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset • Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.) Compensation: $55,000 - $90,000

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