Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Consult with clients to help process quotes and issue renewals or any updates needed to current policies • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding Qualifications: • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided • Must have active insurance license in your state or must be willing to get licensed in 90 days • Candidates should be very strong communicators and problem solvers, and have great follow-up skills • Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered Compensation: $40,000 - $100,000 + commission for sales DOE

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