We’re seeking an organized and highly motivated insurance account manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems. This is a chance to build on your experience, with plenty of room for growth. If you’re looking to take on an important account management role during this period of high-growth as we attain new business, we’ll provide the training you need to succeed in this position. Start your application today! Responsibilities: • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates • Help create competitive quotes when it is time to issue renewals or make updates to a current policy Qualifications: • Associates or Bachelor’s degree required, or commensurate insurance industry experience • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Candidates should be very strong communicators and problem solvers, and have great follow-up skills • Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days Compensation: 40000 - 70000 yearly
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