Insurance Administrative Assistant and Customer Support

Mellisa Ray Agency, Inc.

Insurance Administrative Assistant and Customer Support

The Woodlands, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    About Us: The Mellisa Ray Insurance Agency is a friendly, thriving independent insurance agency located in The Woodlands. We are committed to creating a supportive environment where motivated individuals can build rewarding careers in the insurance industry. Visit us at www.mrayinsurance.com.

    Position Summary: We are seeking a dedicated and customer-focused Insurance Administrative Assistant and Customer Support representative to join our team. This entry-level role is an excellent opportunity for someone with a stable work history who enjoys helping others. In this position, you'll play a key role in assisting clients and supporting office operations, with room to grow and advance into a licensed insurance professional.

    Compensation: Starting at $18 per hour, with commission opportunities upon licensing.

    Key Responsibilities:

    Provide friendly and professional customer service, answering client inquiries and assisting with policy information.

    Support administrative functions, including phone handling, data entry, record maintenance, and appointment scheduling.

    Assist with processing policy updates and responding to general insurance-related questions.

    Use computer-based business management systems to maintain accurate and organized records.

    Collaborate with team members to ensure excellent service and a welcoming office atmosphere.

    Qualifications:

    Professional appearance and demeanor.

    Strong communication skills, both in person and over the phone.

    Basic computer skills and familiarity with business management systems (a plus).

    Friendly, organized, and quick to learn.

    Team-oriented and able to work well in a collaborative environment.

    Ability to pass a background check.

    Benefits:

    Salary starting at $18 per hour plus commission (post-licensing).

    Health and disability insurance.

    Opportunities for advancement and promotion within the agency.

    Employment Type: Full-time

    Industry: Insurance

    Additional Information:

    No prior insurance experience is required.

    Please do not call. Applications are accepted only through this platform.

    Do not email your resume directly—only applications submitted through the designated platform will be considered.

    If you’re excited to start a career in insurance and make a difference by helping clients, apply today!

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