Insurance Agency Customer Service Representative

Fuerstenau Burkett Agency

Insurance Agency Customer Service Representative

Lansing, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    About the Position: We are seeking an Insurance Agency Customer Service Representative to join our established team. We've been in business for over 18-years serving clients all over mid-Michigan. Our culture is highly relational and client-focused. This position is designed as the first point of contact for our clients, by phone, electronically or in person, to provide a welcoming atmosphere while helping them to make policy changes and payments, solve billing issues, help with a claim or direct them to other team members.

    Business Hours: 8:00 AM to 4:30 PM M-F

    Employee Benefits:

    Health Insurance - 100% Employer Paid

    Disability Insurance - 75% Employer Paid

    Paid Vacation, Sick Time, and Personal Time Off

    Discounts on Home and Auto Insurance

    To be part of an awesome team that is warm, friendly, supportive and client-focused!

    About Us: The Fuerstenau Burkett Agency is a multi-gender, multi-generational insurance agency owned and led by agents Jim Fuerstenau and Ashley Burkett. Jim started his insurance career in 2006 and Ashley, Jim's daughter, began her insurance career in 2018. Two years later, in 2020, they teamed up as partners with the goal of providing their clients continued exceptional service with a larger, more specialized team of dedicated agency staff. Our agency provides our clients with peace of mind knowing that their insurance program is customized to meet their needs with quality Farm Bureau Insurance products.