Benefits:
License Reimbursement
Monday-Thursday work week
Team building activities
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Signing bonus
Job Summary The Client Specialist role provide excellent customer experience, maintain existing relationships, understands customers' needs, and matches them with appropriate product and service offerings. This role advises, prospects, and sells American Family Insurance products in all product lines. A Client Specialist promotes awareness through participation in agency and community events.
Responsibilities
Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
Provides personalized, professional customer experiences by building trust and developing strong customer relationships
Prospects for new business through leads, telephone calls, networking and personal contacts
Helps the agency grow by using consultative selling techniques to sell insurance products to new customers
Serves as a liaison on behalf of the customer between the agency and various business partners
Schedules appointments with existing or prospective customers for agency employees
Qualifications
Job contingent based on passed property, casualty and life insurance license ahead of first day of employment.
Ability to work independently to plan, set priorities and organize work
Active involvement in the local community
Excellent oral and written communication skills
Experience with PC software applications
Experience with social media platforms, including, but not limited to Facebook, Instagram, Google+, LinkedIn, etc.
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.