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Insurance Coordinator/Front Desk

MARTHA P JAIMES DENTISTRY PROFESSIO

Insurance Coordinator/Front Desk

Downers Grove, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Paid time off

    Key Responsibilities:

    Insurance Verification and Eligibility:

    Verifying patient's insurance coverage and eligibility for dental benefits.

    Ensuring that patients have coverage for the date of service.

    Checking for out-of-network benefits if applicable.

    Claim Processing:

    Preparing and submitting dental insurance claims to insurance companies.

    Monitoring claim status and following up on outstanding claims.

    Ensuring accurate coding and documentation for claims.

    Patient Communication and Education:

    Explaining insurance benefits, coverage, and costs to patients.

    Answering patient questions regarding insurance and billing.

    Helping patients understand their financial responsibilities.

    Record Keeping and Organization:

    Maintaining accurate patient records, including insurance information.

    Organizing and managing insurance-related documents.

    Updating patient files with insurance information.

    Liaison with Insurance Companies:

    Communicating with insurance companies regarding claims, coverage, and payments.

    Navigating insurance company processes and procedures.

    Resolving any issues or discrepancies related to insurance coverage and claims.

    Financial Coordination:

    Calculating estimated patient costs and payments.

    Assisting with payment arrangements and financial planning.

    Working with patients to find solutions for financial barriers to treatment.

    Customer Service:

    Providing excellent customer service to patients and staff.

    Addressing patient inquiries and concerns in a timely and professional manner.