At Smiles On Enterprise, our commitment is to create an outstanding experience for both our patients and our team. As a new and upcoming practice located in Oak Brook, IL, we are excited to announce that we are looking to hire an Insurance Coordinator to join our team! If you are someone who is experienced in the dental insurance and financial process and enjoy brightening people's day, we encourage you to submit your resume for consideration.
Benefits for the Insurance Coordinator
Employee dental work
Family dental work
Paid time off
Paid holidays
Bonus structure
Training on-site
Mentorship
30/60/90 growth strategy
Uniform reimbursement
CE credit reimbursement
Maternity leave
Team outings
Requirements and Responsibilities of the Insurance Coordinator:
Efficiently verify patients’ insurance eligibility, benefits, and limitations before appointments.
Accurately prepare and submit insurance claims in a timely manner.
Monitor and track the status of submitted claims; promptly address any delays or denials.
Research and appeal denied claims to maximize reimbursements.
Post insurance payments and adjustments, ensuring they align with EOBs..
Regularly review and reconcile patient ledgers, ensuring accurate posting of payments, adjustments, and balances.
Communicate effectively with patients regarding their financial responsibilities, including outstanding balances, co-payments, and insurance coverage.
Monitor and manage the accounts receivable report to reduce aging balances and improve cash flow.
Generate and send patient statements; address inquiries regarding billing discrepancies.
Prepare detailed financial and insurance reports for the practice, including monthly collections and outstanding claims data.
Provide clear explanations of insurance benefits and financial policies to patients.
Continuously evaluate and refine processes to streamline insurance and financial workflows.
Review treatment plans with patients to get them scheduled for their next appointment
Work with the front office team to monitor and fill the schedule.
Reach out to patients who are due for a recall or pending treatment.
Experience with Open Dental and insurance portals highly preferred.
Strong verbal and written communication skills to effectively interact with patients, staff, and insurance companies.
Excellent organizational and multitasking skills to handle multiple responsibilities.
Schedule for the Insurance Coordinator:
Monday: 9:30AM - 6:00PM
Tuesday: 9:00AM - 5:00PM
Wednesday: 8:30AM - 7:00PM
Thursday: 9:30AM - 6:00PM
Friday: 8:30AM - 2:00PM
Saturday: 8:30AM - 2:00PM (2x/month)