Insurance Customer Service / Account Manager
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
About the Role:
The Watts Agency is looking for an Insurance Customer Service Representative to join our team in Hoover, AL. We are looking for an enthusiastic individual to provide excellent customer service and to promote this idea throughout the organization.
Responsibilities:
Provide excellent customer service and support to policyholders
Answer customer inquiries regarding insurance information
Process insurance applications and claims
Develop and maintain relationships with customers
Assist customers with billing and payment questions
Maintain accurate customer records
Identify and resolve customer issues
Provide guidance and advice to customers on insurance options
Requirements:
High school diploma or equivalent
Previous customer service experience
Excellent communication and problem-solving skills
Strong organizational and time management skills
Ability to work in a fast-paced environment
Knowledge of insurance products and services
Valid insurance license
Computer proficiency
About Us:
The Watts Agency has been providing quality insurance services to the Hoover, AL area for over 25 years. Our customers appreciate our commitment to providing excellent customer service and our employees enjoy a friendly, team-oriented work environment.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.