Insurance Customer Service Representative

Allstate Insurance Agency - Kristie Barrett

Insurance Customer Service Representative

Dallas, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Insurance Customer Service Representative

    Allstate Insurance is currently looking to hire highly motivated Customer Representatives with a current property and casualty license.

    We believe in the value of investing in our employees by creating a positive culture to train, develop and motivate our Team, setting you up with the tools for professional success!

    Average yearly income is $35K-$60K (salary + commission combined).

    We look for business minded individuals who can follow directions, are coachable, fast learners, want to make an impact and have the drive to help grow a business.

    As an Allstate Customer Representative on our championship team, you’ll not only have unlimited growth potential —but you’ll also have these benefits:

    Allstate Customer Representative Benefits:

    Competitive Salary with commission and bonus opportunity combined with uncapped earning potential

    Paid training

    Medical, Dental and Vision benefits

    PTO and Paid Holidays

    Allstate Customer Representative Responsibilities:

    Keep customer accounts current by updating databases during calls

    Meet business production goals and objectives as established

    Uncover opportunities for cross-selling additional products and services

    Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

    Provide exceptional customer service.

    Process customer policy change requests.

    Secure all Trailing Documents from customers.

    Complete Evidence of Insurance requests.

    Develop new Financial Services opportunities.

    Allstate Customer Representative Requirements:

    1 YEARS OF PREVIOUS CUSTOMER SERVICE EXPERIENCE REQUIRED

    Currently possess a property and casualty license

    Excellent skills in communication

    Experience in insurance is required

    Possess a genuine willingness to learn, be intuitive and resourceful and be coach-able.

    Possess an upbeat, positive and enthusiastic attitude.

    Confident, self-starter who works well independently.

    Great Customer Service Skills.

    Problem-Solving Capabilities.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.