Benefits:

Bonus based on performance

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

A positive work environment awaits you. We believe in the power of team work to accomplish our goals. The goal to be the Premier Insurance Agency in Colorado by providing value through our products, our competence, and our desire to serve our clients.

Come be a part of our team and work in an environment that values and recognizes your accomplishments and encourages your growth.

Our Ideal Candidate: A positive, and self-motivated individual who thrives in a dynamic multi-tasking environment A team-player who cares about helping others and has initiative Cares about professional and personal growth and development Desires additional bonus/income by cross selling products to existing cleints

Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products and desires to review client's insurance program and cross sell additional products.

Responsibilities

Answer customer questions via phone, email, and in-person

Assist clients with new quotes, updating policies, payments, and other services

Schedule appointments and maintain calendar

Maintain detailed records of client interactions

Review audits and/or policies

Collaborate with colleagues to provide comprehensive customer service

Qualifications

Knowledge of insurance products

High school diploma/GED required, Bachelor’s degree preferred

Excellent customer service skills

Highly organized with strong time management skills

Familiarity with Microsoft Office and other software applications