Are you a customer service professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer service representative role. You'll be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. Additional tasks include generating policy quotes and providing coverage advice for new and potential customers. Our ideal candidate has previous customer service experience and has excellent rapport with clients. If this sounds like you, please start your application today! Responsibilities: • Maintain a record of customer interactions and follow up on their experience with our organization • Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed • Apply appropriate changes to consumer policies based on the information provided • Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal • Verify new customers coverage and present policyholders with proof of insurance paperwork Qualifications: • You must have previous customer service experience for this position • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents • Position requires a high school diploma or GED equivalent • Excellent active listening, interpersonal, and communication skills • Basic knowledge of insurance policy procedures and schedules is preferred Compensation: $40,000 - $250,000

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