We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now! Responsibilities: • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates • Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates • Assist with the renewal process and any policy updates by providing competitive quotes • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process Qualifications: • Candidates should be very strong communicators and problem solvers, and have great follow-up skills • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided • Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) • Associates or Bachelor’s degree required, or commensurate insurance industry experience • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days Compensation: 111,000 - 123,000 yearly

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