Insurance Customer Service Representative Position
Seeking individuals with strong organizational skills to oversee office operations as a front-end supervisor in Waukesha, WI. Essential requirements include proficient phone skills and typing abilities. Responsibilities will involve addressing customer inquiries regarding billing, processing changes and managing the existing client portfolio, handling cash transactions, preparing bank deposits, and serving as the initial point of contact for office visitors are key aspects of the role. Full benefits package offered, including Health Insurance, coverage for insurance licensing and testing, as well as paid time off and vacation days. If you believe you possess the necessary qualifications, we encourage you to submit your application promptly. Responsibilities: • Promptly respond to the customer's questions, complaints, and comments according to our standards • Keep the schedule for the office running smoothly • Direct walk and telephone traffic to the correct party • Maintain supplies • Do everything that needs to be done with a smile. • Handle the ordering and maintaining of office supplies • Front-end Supervisor • Answer general calls and direct to appropriate part • Always maintain a professional and positive attitude Qualifications: • Property and Casualty license REQUIRED • Spanish speaking preferred • Organized and capable of using Microsoft tools (Outlook, Word) • Some college preferred • A Quick learner would be desired • Management or Customer Service experience • A friendly face Compensation: $36,000 - $55,000 Yearly
• Promptly respond to the customer's questions, complaints, and comments according to our standards • Keep the schedule for the office running smoothly • Direct walk and telephone traffic to the correct party • Maintain supplies • Do everything that needs to be done with a smile. • Handle the ordering and maintaining of office supplies • Front-end Supervisor • Answer general calls and direct to appropriate part • Always maintain a professional and positive attitude