Benefits:

Dental insurance

Health insurance

Vision insurance

Intake Administrative Assistant Hiatt Law Group is seeking an individual to join our team as an Administrative Assistant. This is a fantastic opportunity to become part of a dynamic organization known for its dedication to operational efficiency and client care. Here, you'll enjoy a supportive work environment that fosters professional development and growth. We offer competitive compensation and a comprehensive benefits package.

Responsibilities:

Office and Client Support: Serve as a primary point of contact for clients and visitors, managing inquiries and ensuring a positive first impression.

Case and Document Management: Organize, file, and maintain client records and case documentation, ensuring all information is accurate and up to date in our intake management system.

Client Communication: Communicate professionally with clients via phone, email, and in-person, providing timely updates, scheduling consultations, and supporting seamless transitions through the intake process.

Mail Coordination: Manage and send client correspondence via mail, ensuring all documents are accurately prepared, addressed, and delivered in a timely manner.

Administrative Tasks: Perform general office duties, including managing schedules, maintaining office supplies, and supporting staff with day-to-day administrative tasks.

Follow-up: Ensure timely follow-up with clients to ensure ongoing communication and support as needed.

Qualified Candidates will have:

Minimum of 2 years of experience in an administrative, customer service, or client-facing role.

Strong interpersonal skills with the ability to communicate clearly and compassionately.

Excellent organizational and time-management skills, with the ability to manage multiple tasks in a fast-paced environment.

Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.

Strong attention to detail and the ability to maintain confidentiality.

Competencies:

Communication: Effectively conveys information with clarity and empathy, ensuring a positive experience for clients.

Problem Solving: Ability to assess situations and provide solutions efficiently.

Multitasking: Skilled at handling multiple tasks simultaneously while maintaining accuracy.

Empathy: Demonstrates genuine care and understanding in all interactions, creating a welcoming environment for clients.

Adaptability: Comfortable with evolving office procedures and client needs.

Additional Requirements:

Ability to remain calm and professional under pressure.

Flexibility to adapt to changing administrative needs.

A commitment to providing exceptional service to both clients and team members.