Are you an outgoing, friendly, and compassionate person who is looking to help the Bay Area community? Our Intake department plays a crucial role in establishing and nurturing relationships with potential new clients through telephone interactions and in-person visits to the office. This position serves as the initial point of contact for prospective clients, setting the tone for their experience with the firm. The Intake department is responsible for managing the intake process efficiently and effectively, ensuring a smooth transition from initial contact to client consultation. The Nieves Law Firm's culture is paramount to both our staff and clients, fostering a collaborative environment where team members thrive. We seek individuals who are prepared to work diligently in our mission to champion the rights of others, contributing to a positive and impactful work atmosphere. This position is designed for growth, reflecting our commitment to promoting from within. We believe in nurturing talent and providing our team members with the opportunity to advance their careers within our organization. For those who are ready to dive in and make a significant impact, there are ample opportunities for advancement and professional growth within our organization. Responsibilities: • Completing Intake forms • Scheduling consultations with the Client Intake Specialist • Performing conflict checks • Maintaining accurate records in the conversion sheet • Conducting Potential New Client follow-ups and SCRUB calls • Reviewing intake leads from various sources • Assisting with Welcome Packets • Creating cases and invoices in the firm's management system • Referring unqualified Potential New Clients to appropriate sources • Tracking call metrics • Performing 250 outbound calls a week • Maintain a high show-up rate for scheduled calls Qualifications: • Must be high energy, enthusiastic, and empathetic • Candidate must be proficient in Microsoft Office • Dependability, punctuality, and consistency are key character traits for success in this position • Candidates must have excellent communication skills and be able to articulate themselves well orally and in writing • Must pay attention to detail and have a professional attitude • Must manage time appropriately • Spanish Speaking preferred Compensation: $18 - $22 hourly

• Completing Intake forms • Scheduling consultations with the Client Intake Specialist • Performing conflict checks • Maintaining accurate records in the conversion sheet • Conducting Potential New Client follow-ups and SCRUB calls • Reviewing intake leads from various sources • Assisting with Welcome Packets • Creating cases and invoices in the firm's management system • Referring unqualified Potential New Clients to appropriate sources • Tracking call metrics • Performing 250 outbound calls a week • Maintain a high show-up rate for scheduled calls