Company Overview: Our growing personal injury law firm is seeking a highly motivated and detail-oriented Intake Legal Assistant to join our team. In this critical role, you will be responsible for managing initial client intake, gathering essential case details, and ensuring a smooth process from the moment a potential client calls in. If you thrive in a fast-paced environment, enjoy working with clients, and have a keen attention to detail, we encourage you to apply! Responsibilities: •Answer all incoming lead calls professionally and efficiently, establishing rapport with potentialclients. •Complete the entire intake process, gathering all required information in a thorough andorganized manner to ensure the case is accurately documented. •Follow up with clients to obtain any missing documents or additional information required tobuild their case. •Open new insurance claims for clients and ensure they are processed correctly and in a timelymanner. •Assist paralegals and attorneys with various tasks related to client intake and case management. •Consistently follow up with clients about new treatments, medical visits, or any other updatesthat affect their case. •Maintain accurate and up-to-date records of client interactions, case progress, anddocumentation in the case management system. •Handle sensitive and confidential client information with professionalism and discretion. •Provide excellent customer service, ensuring clients feel heard, valued, and informedthroughout the process. •Keep track of client deadlines, treatment progress, and documentation requests to ensuresmooth case progression. •Collaborate closely with the legal team to ensure timely and efficient handling of cases. Requirements: •Previous experience in a legal or intake role (preferably in Personal Injury Law). •Strong attention to detail with the ability to gather comprehensive and accurate information. •Excellent communication skills, both written and verbal. •Ability to remain professional and empathetic while dealing with potentially stressed ordistressed clients. •Proficient in Microsoft Office Suite and case management software. •Ability to multitask and manage multiple cases simultaneously in a fast-paced environment. •Strong organizational and time-management skills. •Ability to handle sensitive client information with the utmost confidentiality and professionalism. •Bilingual in English and Spanish (required). Benefits: •Health, dental, and vision insurance •Opportunity for professional growth and development within the firm If you're an empathetic, detail-oriented individual with a passion for helping clients and managing important case details, we want to hear from you. Apply today and join our dedicated team of legal professionals who are committed to making a difference in our clients’ lives