Benefits:

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Join Our Team as an Intake Sales Specialist at SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca!

Are you a charismatic, driven professional with a knack for customer service and sales? Do you thrive in a fast-paced environment where your efforts genuinely make a difference? If so, we want you on our team!

About Us

At SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca, we specialize in large-loss disaster recovery, mitigation, and construction. Our mission is simple but powerful: to help clients through their toughest challenges with unmatched service, compassion, and expertise. Our team values adaptability, positivity, and a customer-first approach in everything we do.

Why Work With Us?

We don’t just offer jobs—we offer careers with purpose, growth, and support. When you join SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca, you’ll benefit from:

A dynamic, fast-paced work environment where every day holds something new.

A team culture grounded in collaboration, innovation, and a shared commitment to excellence.

Exciting opportunities for career advancement in a leading disaster recovery company.

Competitive pay with a comprehensive benefits package.

Ongoing professional development to sharpen your skills and build your future.

About the Role

We’re on the hunt for a motivated Intake Sales Specialist to serve as the crucial first point of contact for potential clients, with an emphasis on heavy phone intake of new jobs. If you excel at engaging with others, managing high call volumes, and navigating dynamic environments, this role is tailor-made for you!

What You’ll Do

Here’s how you’ll make an impact:

Be the friendly, professional voice that manages a high volume of incoming calls, ensuring potential clients are heard, supported, and guided with professionalism and empathy.

Qualify leads by gathering key information over the phone, creating a seamless intake process for our clients.

Collaborate with internal teams to ensure leads are handled efficiently and effectively.

Keep our CRM system meticulously updated with accurate details of client interactions, leads, and outcomes.

Analyze CRM metrics to refine our processes and improve results.

Drive lead conversion by implementing thoughtful strategies that strengthen our sales pipeline.

Contribute to team goals and brainstorm ways to improve customer experiences.

Pitch in with administrative or sales-related tasks to keep the team running smoothly.

What We’re Looking For

The perfect candidate will bring:

Previous experience handling high-volume phone interactions (customer service or sales experience preferred).

Stellar communication and interpersonal skills to build trust and nurture relationships over the phone.

Proficiency with CRM systems and confidence in maintaining accurate data.

A detail-oriented approach, with a knack for organization and efficiency.

A problem-solving mindset and the ability to adapt quickly to changing priorities.

Passion, energy, and a team-oriented attitude—because we’re all in this together!

What We Expect

This role requires the ability to manage and prioritize a steady flow of calls and tasks in a high-energy, fast-paced environment. Flexibility and a commitment to learning are essential as the position evolves with company needs.

Make a Difference with SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca

If you’re ready to take the next step in your career and be part of a company that values your contributions, apply now! Help us deliver unparalleled service to clients when they need it most.

Each SERVPRO® Franchise is independently owned and operated, and employment decisions are made solely by the franchise.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.