Job Description :

• Support the deployment and implementation of product integrations with customers and third-party companies.
• Troubleshoot malfunctioning integrations to identify or resolve the root cause of failures.
• Collaborate with new third-party integrators to design solutions for their use-cases with existing APIs or identify new product capabilities.
• Create documentation to enable existing integrations at new sites.
• Design middleware solutions to mitigate compatibility issues between systems.

Requirements :

• Bachelor's degree or equivalent experience preferred.
• Experience with integration technologies, such as RESTful APIs.
• Experience with SQL; SQL Server experience is a plus.
• Demonstrated passion for learning and continuous improvement.
• Excellent written and oral communication skills.

Desired :

• Experience with API testing tools, such as Postman.
• Experience with a PARCS platform; TIBA SmartPark experience is a plus.
• Experience in a customer service role.
• Experience with a scripting or programming language.

Benefits :

• Medical, Dental, Vision, and Life Insurance.
• 401k Benefits with a company match after the 1st year.
• Paid Time Off (3 weeks earned in 1st year).
• Voluntary Additional Life Insurance, AFLAC Accident and/or Critical Insurance, and Legal/ID Shield, Discounted Tickets Program.
• Access to state-of-the-art facilities, delivery centers, and worldwide partners.
• Positive work environment with supportive colleagues and business partners.