Interim Chief Quality Officer- AZ
American Consultants is looking for an interim Chief Quality Officer for a facility in Arizona.
This person must have expertise in getting a hospital ready for Joint Commission survey. Must also be able to start no later than Aug. 12.
POSITION SUMMARY
The Chief Quality Officer will have overall program responsibility for the hospitals Quality Services Division. The Chief Quality Officer will provide leadership and guidance in the development and measurement of the hospitals approach to quality, patient safety, care coordination and performance improvement for the health system. The Chief Quality Officer is required to demonstrate leadership and interpersonal skills to effectively work collaboratively with leadership across the hospital to develop strategies that support the hospitals quality mission and facilitate the integration of services across the entire health care continuum. The Chief Quality Officer will focus on building communication, operational and planning bridges among autonomous entities throughout the hospital to support and ensure the highest possible level of safety, customer service, quality, operational efficiency, and performance in partnership with the Senior Leadership Council (SLC). The Chief Quality Officer will oversee all hospital efforts to monitor and maintain compliance with all regulatory, State, Federal government, and Joint Commission on Accreditation of Healthcare Organization standards. The Chief Quality Officer must have expertise in these areas; knowledge of quality literature, theories of innovation to recommend, and the ability to implement quality and safety goals. The position's focus is on continuous improvement and redesign of processes, utilization, and quality initiatives as well as the enhancement and improvement of patient satisfaction and outcomes. The position includes oversight of Care Coordination, Utilization Review, Infection Control, DME, Transport, Patient Benefits Coordinators (PBC), Purchased Referred Care, rfg Performance Improvement and Data Reporting. This position is under the supervision of the Chief Executive Officer. Priorities are provided through discussions with the SLC, the Board of Directors, and the organizational Strategic Plan.
Education:
Current licensure as a Registered Nurse or other license, or certification of other professional organization. Master’s degree in healthcare and/or business administration.
Experience:
Five years of progressive leadership responsible experience in a hospital/ambulatory care environment, including experience in management of clinical services lines or regional operations, and
At least seven years of experience leading performance improvement/quality management areas.
Other Skills and Abilities:
A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:
· Positive working relationships with others
· Possession of high ethical standards and no history of complaints
· Reliable and dependable; reports to work as scheduled without excessive absences.
· Strong organizational and interpersonal skills
· Able to manage multiple and simultaneous responsibilities and prioritize work
· Able to communicate effectively, with excellent and verbal and written communication skills.
· Possess a level of analytical ability to problem solve, evaluate, plan and direct process improvement projects and benchmarking activities for all clinical and non-clinical departments.
PREFERRED QUALIFICATIONS
• Master’s degree in the Quality Improvement field
• Certified Professional in Healthcare Quality and/or Preferred Experience:
• Proven leader with minimum of 10 years in clinical practice, 5 years executive clinical leadership, and 5 years of quality/performance improvement experience.