Internal Communications Manager

HelloKindred

Internal Communications Manager

Chicago, IL
Full Time
Paid
  • Responsibilities

    Job Description

    Anticipated Contract Length/End Date: 3-6 months.
    Work set-up: Remote (Ideally based in the US)

    Our client in the global professional services industry is seeking an Internal Communications Manager who will be responsible for designing and executing communication strategies that support the business objectives of the Market Unit (MU) and align with global and EMEA initiatives. This role will collaborate closely with key business leaders, including the MU PE Business Partner Lead for Iberia, Marketing + Communications (M+C), and various People Engagement (PE) teams, to ensure impactful internal communications that engage employees and drive business outcomes.

    What you will do:

    • Develop and execute internal communications strategies and programs that align with global, EMEA, and MU business goals.
    • Manage stakeholder relationships and act as a business partner for People Engagement communications.
    • Collaborate with leaders on Inclusion & Diversity (I&D), Corporate Social Responsibility (CSR), and Learning & Development (L&D) initiatives.
    • Create compelling content and campaigns that resonate with target audiences across multiple channels.
    • Maintain and track communications within a central PE calendar to streamline messaging and campaign execution.
    • Measure communication effectiveness and share insights to continuously improve communication strategies.
    • Develop, coordinate, and track content for the global internal email newsletter.
    • Utilize an audience-first approach, leveraging data and insights for personalized and relevant communication experiences.
    • Ensure brand consistency by maintaining the company’s language, tone, and style in all communications.
    • Work with PE partners across Audience and Channel, Experience, Channel & Community, and Writing & Content teams.
    • Support crisis and issue management communications in collaboration with corporate communications, legal, and employee relations teams.
    • Partner with Internal (creative) and external agencies to optimize content development and strategic use of resources.
  • Qualifications

    Qualifications

    • Bachelor's degree or equivalent experience in Communications, Marketing, or a related field.
    • Proven experience in internal communications, with a focus on strategic communication planning and execution.
    • Experience in integrated internal communications, including content strategy, digital platforms, and employee engagement initiatives.
    • Strong stakeholder management skills in a global, matrixed environment.
    • Ability to manage conversations with individuals at various seniority levels.
    • Exceptional writing, editing, presentation, and verbal communication skills.
    • Strong project management skills, with the ability to manage multiple initiatives simultaneously.
    • Experience in developing key messages, storytelling, and campaign execution.
    • Familiarity with internal communication tools such as Viva Engage, SharePoint, and email platforms preferred.
    • Experience managing multiple projects and priorities in a fast-paced environment.
    • Experience handling acquisitions and change management communications.
    • Experience working in a global team across multiple time zones.

    Additional Information

    Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

    We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

    HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.