Internal Technical Sales – Trussville, AL

Function/Department

• Internal Technical Sales

Position Title & Location

• Internal Technical Sales – Our Client

Reports to & Location

• Sales Director

Position Purpose

• Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails.
• Understanding market and customer demands.
• Representing the image of our client and providing excellent customer service.
• Preparing sales quotations and maintaining good communication.
• Routing qualified leads to the appropriate external sales executives.
• Analyzing market opportunities to maximize sales margins.
• Maintaining CRM opportunities and keeping them updated.

Scope

• Sourcing new sales opportunities through various channels.
• Developing a deep understanding of market trends and customer needs.
• Representing our client’s brand professionally.
• Preparing and following up on sales quotations.
• Routing leads to external sales representatives.
• Maintaining an accurate and up-to-date CRM database.

Major/Key Accountabilities

• Identifying and pursuing new sales opportunities.
• Building and maintaining strong client relationships.
• Understanding customer, product, and industry trends.
• Gathering competitive supplier quotations.
• Establishing relationships with key suppliers.
• Preparing and submitting sales quotes.
• Offering after-sales support and product add-ons.
• Monitoring and meeting key sales performance indicators (KPIs).
• Providing technical solutions and assisting with product design.
• Following up on quotations to secure profitable orders.
• Ensuring customer details and opportunities are up-to-date in the CRM.
• Analyzing sales costs and making pricing recommendations.
• Preparing pricing and sales reports for business strategy.
• Upselling additional products and services.
• Achieving set sales targets and contributing to business growth.

Challenges/Problem Solving

• Developing product knowledge.
• Ensuring accurate data input.
• Problem-solving in a dynamic environment.
• Handling multiple tasks and meeting deadlines.
• Quickly responding to customer RFQs.
• Reading and interpreting technical drawings.
• Being available for on-call responsibilities after hours.

Authority/Decision Making

• As defined by our client’s internal policies and guidelines.

Key Contacts

Internal:

• Sales Director
• General Manager

External:

• Customers
• Suppliers
• External Sales Representatives