International Sales & Logistics Assistant

5

5TH HQ

International Sales & Logistics Assistant

Davie, FL
Full Time
Paid
  • Responsibilities

    International Sales & Logistics Assistant
    $29/hr, M-F, 8:30 AM - 5:00 PM

    Key Responsibilities:

    • Provide shipping support for all international customers.
    • Advise the sales department of all orders ready to ship and follow up for instructions if applicable.
    • Prepare sales orders, invoices, packing slips, and bills of lading, including international documents such as Certificates of Origin.
    • Coordinate with Freight Forwarders and company warehouse to prepare air and ocean (reefer containers) shipments for customers.
    • Obtain analytical reports (COA) from the laboratory for customers, if requested.
    • Obtain quotes from freight forwarders to find the most cost-efficient shipping methods.
    • Prepare a daily shipping log including shipment date, customer, sales order number, invoice total, freight forwarder used, and product number.
    • Coordinate with the Accounting Department to prepare Letter of Credit documents.
    • Arrange inbound and outbound courier shipments (DHL, FedEx, UPS).
    • Maintain accurate records for each order (invoices, packing slips, analytical reports, and bills of lading) and input them into the closed order file.
    • Provide feedback to management regarding shipments.
    • Request freight forwarder quotations.
    • Support the preparation and shipping of materials, promotional items, and gifts for trade shows and customers.
    • Index scanned orders in Imaging.
    • Revise data entry of orders, invoicing, packing lists, and shipping using Visual software for assigned in-house customers.
    • Resolve discrepancies in receiving/shipping documentation for assigned in-house customers.
    • Provide support to Operations regarding revisions of packaging specifications for assigned in-house customers.
    • Work with the Warehouse team to maintain records of back orders and inventory for selected in-house customers.
    • Support the preparation of samples in collaboration with Operations and Graphic Design Departments.
    • Assist Sales and Customer Services as needed.
    • Perform other duties as assigned by the immediate supervisor.

    Qualifications:

    • High School diploma required; Associate’s or Bachelor’s degree preferred.
    • 1 - 3 years of relevant experience.
    • Bilingual (English and Spanish) preferred.
    • Experience with shipping documentation.
    • Excellent customer service skills.