Job Description

Are you looking for a career opportunity with a fast-growing company that helps to transform lives? If so, then you’ve come to the right place.

Invicta Health Solutions seeks full-time Enrollment Specialists to augment our growing team in Boone, North Carolina. As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. Invicta incorporates artificial intelligence with human interaction to secure funding and provide a dynamic patient experience. There has never been a better time to join Team Invicta!

POSITION SUMMARY: We are looking for Enrollment Specialists located in the Boone, North Carolina area to act as liaisons between government entities and patients to secure funding for healthcare services rendered at hospital facilities. Enrollment Specialists collect and review patient information to determine eligibility for Medicaid, Social Security Administration, and County Social Services programs.

KEY ACCOUNTABILITIES:

• Determine patient’s eligibility for state, federal, or county programs.
• Maintain case load, upholding productivity standards.
• Develop and maintain processional relationships with hospital staff, patients, and state workers.
• Prepare documents, ensuring accuracy and completion.
• Adhere to and support organizational standards, policies, and procedures.
• Perform other duties as assigned.

SKILLS/ABILITIES/EXPERIENCE QUALIFICATIONS:

• High School Diploma (equivalent)
• Exceptional customer services skills
• Demonstrates communication, problem solving and case management skills, and the ability to act/decide accordingly.
• Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
• Excellent written and verbal communication skills

BENEFITS OFFERED:

• Medical
• Dental
• Vision
• 401k
• Competitive Paid Time Off
• Paid volunteer time off
• Company paid life insurance
• Company paid health and wellness membership
• On the job paid training

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH ADDITIONAL SKILLS SUCH AS:

• Knowledge of Medicaid, Social Security Administration, and County Social Service programs
• An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and Invicta Health Solutions
• Knowledge of major hospital systems and healthcare environments
• Bachelor’s Degree

PHYSICAL DEMANDS/WORKING CONDITIONS:

Requires prolonged sitting, standing, or walking some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work may be performed inside the hospital or remote site. Work may be stressful at times. Must be an effective communicator with strong problem resolution abilities. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel to other Invicta Health Solutions Division offices and/or client facilities may be required.

OSHA CATEGORY:

If working in a hospital setting, the normal work routine may involve no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). The candidate selected for this position will not be required to conduct any medical care if they are working in a hospital or remote setting. Enrollment Specialists must abide by client-required on-site policies such as wearing masks, providing COVID-19 vaccination status and testing, etc.

Company Description

Welcome to Invicta Solutions! Invicta Health Solutions is a Texas-based Revenue Cycle Management company with employees, clients, and partners all over the United States. The driving purpose of Brand Invicta is the relentless innovation of RCM processes for the benefit of others. Invicta's leadership team is committed to developing tomorrow’s leaders from within, so we balance technical development with life and leadership skill-building. Successful Invicta employees embrace and cultivate these characteristics: customer service excellence; fail fast and forward; tech-forward; diversity, equity, and inclusion advocacy; goal-driven; community citizenship; team players and winners. Are you looking for a career opportunity with a fast-growing company that helps to transform lives? If so, then you’ve come to the right place. In addition to an outstanding work environment, we are proud to offer a total compensation package including volunteer time off and company-paid health and wellness memberships. There has never been a better time to explore a career in healthcare financial technology! Learn more at www.invictahs.com.